Effective Date: 01/01/2025
Website: www.realleyes.co.uk

By accessing or purchasing from www.realleyes.co.uk (the “Site”), you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Who We Are

This website is operated by Real Eyes Ltd, a UK-registered fashion brand. Throughout the site, “we,” “us,” and “our” refer to Real Eyes.

2. Use of Our Website

By using our site, you confirm that:

• You are at least 18 years old or have permission from a parent/guardian.
• You agree not to misuse the site or commit any fraudulent activities.
• All information provided by you (account details, payment info, etc.) is accurate and complete.

3. Product Information

We aim to display product colours, sizes, and descriptions accurately. However:

• Colours may vary slightly due to screen settings.
• We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Payments

• All prices are listed in GBP (£) and include UK VAT (where applicable).
• We reserve the right to change prices at any time.
• Payments are securely processed via trusted providers like Stripe or PayPal.

5. Order Acceptance

• Once you place an order, you’ll receive an email confirming your order has been received.
• Acceptance occurs when your order is dispatched.
• We reserve the right to cancel or refuse any order (e.g., due to payment issues, stock limits, suspected fraud, etc.).

6. Shipping & Delivery

Please refer to our Shipping Policy for full details. Delivery times are estimates only and may vary due to external factors (e.g. courier delays or customs for international orders).

7. Returns & Refunds

Please refer to our Return Policy. We accept returns for eligible items within 14 days of delivery. Items must be returned unused and in original condition.

8. Promotions & Discount Codes

• Promotional codes are valid only for the time specified.
• Only one discount code may be used per order unless otherwise stated.
• Misuse of promo codes may result in cancelled orders.

9. Intellectual Property

All content on our website – including logos, images, text, graphics, and videos – is owned by Real Eyes or its licensors. You may not use or reproduce our content without permission.

10. Liability

We are not liable for:

• Any indirect or consequential loss.
• Delays or failure to perform due to events beyond our control (e.g. strikes, natural disasters, pandemics etc..).

Our maximum liability in connection with any purchase is limited to the total price paid for the item(s).

11. External Links

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

13. Contact Information

Questions about these Terms & Conditions can be sent to:

📧 support@realleyes.co.uk
🌍 www.realleyes.co.uk